Here is a simple way to record the steps to reproduce a problem:
1. Start -> Run -> psr.exe
Following program opens:
2. Start record.
3. Perform your scenario.
4. Stop Record and save the file.
=> You will get a report with HD screenshots of everything you did. I was expecting a movie, but considering it's free and easy to use, I'm happy.
Source:
http://www.youtube.com/watch?v=70lmYJaUWJ8
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